Shipping policy

Shipping Policy

We’re committed to getting your order to you swiftly and securely—because luxury shouldn’t keep you waiting.

Processing Time

All orders are packed and shipped within 24–48 hours of purchase, excluding weekends and holidays.

Delivery Method

We ship exclusively via UPS, ensuring reliable delivery and tracking.

  • Standard Shipping:
    • Delivery in 5–8 business days
    • Free for orders $80 and up

Address Accuracy

Please double-check your shipping details before placing your order. LUXSONA is not responsible for delays or delivery issues caused by incorrect addresses.

Issues with Delivery

If your order is missing, delivered to the wrong address, or arrives damaged or incorrect, please refer to our Return Policy for next steps. We’re here to make it right.