Shipping policy
Shipping Policy
We’re committed to getting your order to you swiftly and securely—because luxury shouldn’t keep you waiting.
Processing Time
All orders are packed and shipped within 24–48 hours of purchase, excluding weekends and holidays.
Delivery Method
We ship exclusively via UPS, ensuring reliable delivery and tracking.
- Standard Shipping:
- Delivery in 5–8 business days
- Free for orders $80 and up
Address Accuracy
Please double-check your shipping details before placing your order. LUXSONA is not responsible for delays or delivery issues caused by incorrect addresses.
Issues with Delivery
If your order is missing, delivered to the wrong address, or arrives damaged or incorrect, please refer to our Return Policy for next steps. We’re here to make it right.